FAQ
1. Q:Are you a factory or trading company?
A: We are a factory with export license
2. Q: As a new customer, I want to know the payment terms between us.
A: T/T 50% payment in advance,50% payment before shipment.
3. Q: Can I get the free samples to check?
A: Yes, we can provide our free samples with you ,but the shipment fee will be borne by your side.
4. As a new customer,I want to get the samples, How to pay for shipping fee if I don’t have Express account?
A: If you have Express account number ,please offer me. If you don’t have Express account, you can pay for it by Paypal or by Wechat pay or by Alipay or freight collect.
5.Q: What is the minimum order quantity according to my design?
A: 10,000 pieces per design. If you need the massive plastic tubes, we can provide you with a favorable price.If you need small quantity of order, you can choose white empty plastic tube without printing or our plastic bottles in stock, MOQ is 1000pcs.
6.Q:Where is your company address?
A: Office address: GANLONG BUILDING NO.998 XINSHI STREET ROAD,BAIYUN DISTRICT GUANGZHOU,CHINA 510440
factory address: NO.18 Xinhua Road Shiling Town Huadu district Guangzhou Guangdong China,510800
7.How long can I receive my sample according to our design requests?
A: It will take 7 to 10 days to make the sample, Then we will send samples to you.
8. Q: How long is the production time?
A: 10 days to 35 days (According to your product requests.)
9. Q:What’s material of plastic tube and plastic bottles do you have?
A: Our empty plastic tube material have PE (Polyethylene) tube,ABL (Aluminum Barrier Laminated) tube/ polyfoil tube and PBL (Plastic Barrier Laminated tube).
Our empty plastic bottle material of PET (Polyethylene terephthalate) and HDPE (High Density Polyethylene).
10. What’s difference of 2 layer PE tube and 5 layer PE tube?
2 layer(MONO LAYER TUBES) PE tube only have LDPE and HDPE material.Two-layer tubes can be produced out of 100% LDPE or 100% HDPE, or a combination of the two. The rigidity of the tube will vary according to the chosen material. Two-layer tubes can be used for creams, soaps, exfoliants, and ointments. The most common type of tube used across all types of products.
5 layer tube also called MULTI LAYER TUBES. Multi-layer tubes have three to five layers of different types of plastic. They are also knowns as co-extruded or COEX tubes. Thanks to their barrier layer made of EVOH (ethylene vinyl alcohol), multi-layer tubes protect well against oxygen, gases, solvents, and oils. Compared to mono-layer plastic tubes, multi-layer tubes are generally more resistant to chemicals and are less permeable.therefore, if your products are used for sunscreen, foundation,liquid blush, you should choose 5 layer (Coex) tube.
11. Q: Can you provide us with quality certificate?
A: Yes, we can provide ISO9001 and SA8000 certificates. If you want COC and COA documents, we can also offer it.
12. Q: Can you printing plastic tube or plastic bottle according to our design?
A: Yes, sure. The product can be customized according to your design. MOQ is 10000pcs per design.